Privacy policy

Last updated: April 2026 · Template. Review with solicitor before launch

1. Who we are

HXL Construction Ltd ("HXL", "we", "us", "our") is a limited company registered in England and Wales, with registered office at 5 Sunnydene Avenue, Ruislip, London HA4 6AF. We are the data controller for personal information collected through this website.

2. Information we collect

When you use the enquiry form or send us an email, we collect the information you provide. Typically your name, email address, phone number, project location, likely project value, the name of any architect you've appointed, and a description of your project.

Our website does not currently use analytics cookies, advertising trackers, or any third-party tracking technology.

3. How we use it

Information is used solely to respond to your enquiry, to discuss and deliver any project you instruct us on, and to comply with our legal, tax and contractual obligations.

We do not share your information with third parties for marketing purposes. We do not sell your information. Limited sharing with appointed consultants (e.g. architects, engineers) may be necessary during the delivery of a project you instruct. This only happens with your knowledge.

4. Legal basis

We process information on the basis of (a) your consent when you submit an enquiry, (b) our legitimate interests in responding and managing the firm's business, and (c) contract performance where you instruct us on a project.

5. Retention

Enquiries are retained for up to two years unless a project is instructed, in which case project correspondence is retained for the period required by statute (typically six years post-project completion) to meet professional and legal obligations.

6. Your rights

Under UK GDPR you have rights to access, correction, deletion, restriction, objection and portability of your personal data. To exercise these, email us at info@hxlbuild.co.uk.

7. Complaints

You have the right to complain to the Information Commissioner's Office (ICO) if you believe we have mishandled your information , see ico.org.uk.

8. Changes

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

9. Contact

HXL Construction Ltd, 5 Sunnydene Avenue, Ruislip, London HA4 6AF. Email: info@hxlbuild.co.uk.